Customer/1 Application Designer
Customer/1 Application DesignerAccenture
Phoenix, AZ 85003
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This position is for a Customer/1 Application Designer where you will be responsible for the design and development of application changes to the Customer/1 CIS application for large utility companies. This role also includes the support of junior designers/developers in a global delivery model and providing support for production application environments that includes the analysis/resolution of production batch abends, exceptions, and support tickets.
The Work (Role Responsibility)
Work with client business analysts to gain understanding of the stated business requirements and assist in documenting requirements as needed.
Develop functional and technical designs for the Customer/1 application based on business requirements. Designs include application solution approach options, noted application impacts, testing recommendations and an estimate of the work effort based on stated application changes.
Assist development team with application changes, that includes technical and functional assistance on how to complete the application changes, review of application changes and testing and coaching/training of junior resources.
Complete Application Development for complex changes when needed.
Work under senior project leadership and ensure on time delivery and escalation of risks/issues to delivery that may include the need for change management of the requested changes.
Ability to step in and program application changes for adhoc support or to resolve complex application issues for the development team.
Support the analysis and resolution of defects found in testing for application development changes.
Support the analysis and resolution of production abends or other production issues as part of application support.
The Customer/1 Application Designer should be able to bridge the gap between Development and Operational Leadership where risks to delivery are proactively identified, communicated, and mitigated. Candidate should be able to work in fast-paced multi-disciplinary environments in a global delivery model.
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.
A minimum of 6+ years of Customer/1 Application Development experience (or equivalent utility CIS/COBOL application development experience)
A minimum of 3+ years of Customer/1 application analysis and design skills with the ability to identify application impacts and estimates and offer multiple application design solutions for requested change requirements.
6+ years of SQL design/development experience
6+ years of COBOL design/development experience
Experience with Unix/Linux scripting (i.e. KornShell, Bash)
CIS Billing and Tariff Modeling experience
Experience with Customer/1 Client Development (MS Developer Studio, Foundation Design, GUI - Client/Dialog changes)
C/C+ Programming language
Experience working in traditional Waterfall/SDLC
Experience working in Agile delivery methodology
Leadership experience that includes tracking of team budgets, delivery dates and managing of risks/issues
Professional Skill Requirements:
Proven ability to work creatively and analytically in a problem-solving environment
Proven ability to work effectively in a distributed team environment
Strong communication (written and verbal) and interpersonal skills
Ability to handle multiple projects/service requests and priorities
Ability to provide on-call support outside of normal business hours, as needed
As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $83,200 - $134,999 and information on benefits offered is here.
The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.
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