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Analyst-Product Development

Analyst-Product Development

Analyst-Product Development

Phoenix, AZ

Job details

Job Type

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Enterprise Digital Banking Acquisition Experiences & Onboarding (EDBAEO) team is a core part of EDDS, having responsibility for creating world class digital experiences to drive increased acquisitions across the globe. To drive acquisition growth, it is critical that our onboarding journeys are built on flexible, modern platforms that allow for rapid response to regulatory risks or new requirements. This exciting opportunity to join as a Product Owner/Analyst position within our team you will be responsible for managing the customer acquisition migration capability to the New Acquisitions platform for international markets. You will join a team of high performing and skilled digital capability architects, product managers, product owners, and technical team.

Job Responsibilities:

  • Provide support for and/or lead core development projects.
  • Prioritizing development work and balancing the requirements of multiple stakeholders through prioritized stories in the scrum backlog.
  • Support requirement gathering and the creation of agile user stories and acceptance criteria
  • Support scrum deliver features by making difficult tradeoffs and removing roadblocks
  • Lead critical postlaunch analysis for the team’s core product releases, testing, and ongoing product performance and optimization
  • Agile mindset and transformation champion
  • Partner closely with engineering and design to continuously optimize the application acquisition experiences
  • Partner closely with international stakeholders to understand the business needs and provide ongoing updates on key work in progress

  • Bachelor’s Degree required
  • Digital product development experience
  • Highly organized, detail oriented with a proven ability to manage multiple workflows
  • Strong written and excellent verbal communication skills
  • Ability to work with and analyze large amounts of data, extracting key themes and messages to drive decisions
  • Able to effectively adapt under changing conditions and prioritize initiatives in a fastpaced environment
  • Strong relationship management and problemsolving skills
  • A background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principles
  • Hardworking, self-motivated, and strong willingness to learn and make an impact
  • Curious and passionate about product, creating customer experiences and working with technology

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

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• Location: NA

• Post ID: 21977491

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