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Director of Sales

Director of Sales

Director of Sales

AC by Marriott Phoenix Downtown
Phoenix, AZ 85004


Bachelor's (Preferred)

Job details

Job Type


We are currently seeking a

Director of Sales

AC Phoenix Downtown

The Director of Sales will be responsible for developing and fostering hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the property. This is an advanced level position designed to lead a sales office in the solicitation of new business and maintenance of existing transient, group, and meeting room businesses. This role is also responsible for all sales/marketing and advertising tasks, public relations, and administrative reporting.

Director of Sales Duties and Responsibilities

  • Provide the highest quality of service to the customer at all times, setting an example for all hotel staff members.
  • Develop a marketing plan by gathering historical and competitive data and determine the appropriate action plan(s) to meet those goals.
  • Work with the property leadership to prepare the annual sales and marketing budget. Update action plans and financial objectives quarterly.
  • Develop new business through obtaining accounts from competition, lateral development of existing accounts and contacting new customers in the market. The solicitation of new and saturation of existing business should be through a combination of in-house appointments, telephone, and personal calls as outlined by the marketing plan and budget.
  • Entertain and maintain close relations with the major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business.
  • Prepare and interpret month end reports. Monitor and analyze trends so we are always prepared and proactive to changes rather than reactive.
  • Suggest and provide advertising or promotional support, holiday packages, corporate clubs, weddings, etc.
  • Work closely with the property support teams to ensure the selling strategies are understood and revenue is maximized.
  • Ensure property follow-up and implementation of guidelines for operational procedures. Revise sales and marketing guidelines, marketing procedures, and promotions manual when appropriate.
  • Qualify and greet in-house guests on a scheduled basis.
  • Complete weekly reports and submit those required to the appropriate leader.
  • Complete a minimum of 10-12 outside sales calls per week and 4-5 tours of the competing properties per week.
  • Complete a minimum of 30 prospecting calls per week.
  • Attend, participate and lead weekly sales meetings.
  • Inform property leader of potential opportunities/concerns with clients and progress of special projects.
  • Monitor room inventory and rate programs; be knowledgeable of occupancy, average rate, and REVPAR goals.
  • Comply with company policies and procedures.

The Successful Director of Sales Candidate

  • 3-5 Years of sr. sales leadership experience.
  • Marriott experience.
  • Strong written and verbal communication skills.
  • Ability to positively interact with multiple personality types.
  • Software knowledge of Windows OS and applicable sales software suites.
  • High School diploma or some college.

The Benefits of Arbor Lodging

  • Competitive salaries
  • Annual review with increase potential
  • Comprehensive benefits package, including medical, dental and vision insurance programs
  • Paid Vacation Time
  • 401k program with company match

Arbor Lodging focuses on Five Guiding Principles to maintain a culture that allows growth, development, and progression within the properties:

  • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
  • Lead with Heart - Be kind, passionate and hospitable.
  • Be Accountable - Take ownership and deliver results.
  • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
  • Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

We look forward to speaking with you! Apply today!

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Type: Full-time


  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Phoenix, AZ 85004: Reliably commute or planning to relocate before starting work (Preferred)


  • Bachelor's (Preferred)

Work Location: One location

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21927486

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