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State of Arizona
Phoenix, AZ 85007

Job details

Job Type

- Full-time

The Department of Economic Security, Division of Aging and Adult Services, seeks a strategic, analytical, and results-oriented individual to join our team as our Administrator with Aging and Disability Services.

As the Aging and Disability Services Administrator you are responsible for a collection of programs that serve older adults across the state, including home and community-based services, caregiver services, benefits options, and several other critical programs. This requires coordinating and making senior-level decisions related to policy, community outreach, workload operations, budget development, strategic planning, stakeholder presentations, data analysis, seeking and applying for grant funding, preparing and maintaining oversight of reports, and legislative implementation.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, may State employees participate in the State's Remote Work Program and are able to work remotely in this homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

  • This position works primarily from the successful candidate’s Arizona home office but occasional in-state and out-of-state travel as well as in-person attendance at the worksite location for mandatory meetings, trainings, etc. is required. Worksite location: 1789 W. Jefferson, Phoenix, Arizona 85007.
Job Duties:
  • Through subordinate supervisors and staff, oversee and administer daily operations of the assigned programs ensuring compliance with federal and state laws, rules, regulations, policies, and procedures. Responsible for budget and fiscal development. Seek and apply for grant funding.
  • Lead, mentor, coach, guide and direct supervision of staff and team members within their administration. Ensure staff meet performance and productivity metrics on schedule.
  • Manage quality-enhancing projects to implement operational improvements to the delivery of program services. Participate in strategic discussions with executive leadership and administrators to establish procedures regarding program efficiency and effectiveness. Execute decisions and implement changes.
  • Direct and monitor program achievements as designed and take corrective action when needed to reduce errors and ensure state compliance. Involved in the development of policies and procedures pertaining to quality assurance and utilization. Review processes to ensure policies, procedures and protocols are implemented, maintained and enforced.

Knowledge, Skills & Abilities (KSAs):
Knowledge of:
  • Applicable federal and state statutes, international agreements, regulations and policies related to assigned program duties and social work principles and practices
  • DES rules, regulations, policies and procedures and the principles and practices of public administration
  • Long-range and strategic planning concepts
  • Fundamentals of budget development and expenditure control

Skill in:
  • Oral and written communication including media relations, public speaking and making presentations
  • Planning, analyzing, prioritizing and coordinating long and short-term projects defining objectives and deadlines
  • Building and maintaining working relationships with other departments, outside representatives, community groups/leaders, and staff
  • Research, methodology, project planning, development, organization and workflow techniques

Ability to:
  • Understand, interpret, apply, and implement complex federal, state, department, and legislative laws, rules, regulations, policies, and procedures
  • Exercise a high degree of independent judgment, identify and analyze organizational and/or procedural problems and determine effective solutions
  • Motivate, lead, coach, inspire and supervise subordinate employees in a fast-paced, changing working environment
  • Write clear, concise, and accurate reports, policy and procedures and develop grant proposals
Selective Preference(s):

A Bachelor’s degree from an accredited college or university in public administration, social work, political science, or related field and two (2) years executive level or senior management experience; OR one (1) year as a Program Administrator 2 in Arizona state government. A Master’s degree substitutes for 1 year of experience. Ideal candidate will have strategic and long-range planning experience. Managerial experience of professional staff is required.

Pre-Employment Requirements:
  • Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
  • A.R.S. 41-1968 Employee shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with ren and vulnerable adults, prior to the start of their employment.
  • In-state travel is required. The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Individuals may be required to use their personal motor vehicle.
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
  • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

  • Participation in the Remote Work Program where the employee telecommutes primarily from home and when required in the office
  • Affordable Health, Dental, Vision and Life and Disability Insurance
  • 10 holidays per year
  • Paid Vacation and Sick time off - start earning it your 1st day
  • Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
  • Contribute to, and participate in the Arizona State Retirement System
  • Ride Share and Public Transit Subsidy
  • Career Advancement Opportunities
  • Tuition reimbursement

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State-sponsored retirement contribution plan, and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines, and effective dates.

Contact Us:

Apply through For questions about this career opportunity, please call Mary Hernandez-Navarrette at (480) 364-3457 or email DAAS

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative form by contacting (602) 542-0400. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

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• Mobile: NA

• Location: 33.44959:-112.09227

• Post ID: 21755225

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