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State of Arizona
Phoenix, AZ 85007

Job details

Job Type


The Arizona Department of Economic Security (DES) is looking for highly skilled individuals who are committed to service, community, and teamwork to be part of our amazing culture of helping Arizonans reach their full potential through temporary assistance.

The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as an Employee Relations Specialist with Human Resources. This position is responsible for researching and evaluating complex and sensitive employee relations issues governed by Division procedures/processes, Department Policy, Personnel Rules, and state and federal employment laws.

Job Duties:
  • Provide technical guidance and consultation to all staff relating to employee relations, policy compliance, performance measures, coaching, feedback, team building, and integrity.
  • Work independently and within a collaborative team environment, providing support in multiple HR disciplines (staffing/recruitment, HR operations, benefits, etc.).
  • Interpret rules, regulations, policies, and state and federal employment laws.
  • Promote consistency in management’s use of the progressive disciplinary process; make recommendations regarding disciplinary actions and/or corrective actions; engage with management to ensure effective and meaningful resolution.
  • Assist in the development of personnel related policy and procedures.
  • Conduct investigations within the Division.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
  • Progressive discipline process.
  • Investigative interviewing and fact-finding techniques and methodologies.
  • Leadership practices and principles.
  • Human Resources information systems and other related software; State and federal employment laws (Americans with Disabilities Act (ADA), Health Insurance Portability and Accountability Act (HIPPA), Family and Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), etc.
  • EEOC process, procedures and guidelines.
  • Multiple HR Disciplines (staffing/recruitment, HR operations, benefits, etc.).
Skilled in:
  • Researching, fact-finding and investigative practices.
  • Interpreting and applying all applicable laws, rules, regulations, policies and procedures.
  • Efficient time management and analytical decision making.
  • Establishing and maintaining effective interpersonal relationships with all employment levels of the Department.
  • Excellent verbal and written communication.
  • Providing effective coaching and counseling on complex and sensitive employee relations topics.
Ability to:
  • Plan and make independent decisions; review issues and make well-reasoned and fully supportive recommendations.
  • Research and interpret applicable policies, procedures, rules, state and federal laws affecting personnel management.
  • Work in a collaborative team environment and assist in other areas as needed; multi-task and thrive in a fast paced, performance driven environment; meet performance measures and data reliability goals.
  • Develop and maintain effective interpersonal relationships.
  • Promote consistency in management’s use of the progressive disciplinary process.
  • Maintain confidentiality and safeguard information; remain unbiased, objective, and thorough.
  • Maintain a current, valid state issued driver’s license appropriate to the assignment.
  • Travel statewide; work a varied schedule, evenings and weekends if needed; adhere to schedule changes.
Selective Preference(s):
  • The ideal/preferred candidate will have experience in State service and/or Human Resources with an emphasis in Employee Relations or other HR disciplines.
Pre-Employment Requirements:
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
  • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
  • Arizona Level One Fingerprint Clearance Card.
  • The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle.
We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
  • Affordable Health, Dental, Vision and Life and Disability Insurance
  • 10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
  • Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
  • Contribute to, and participate in the Arizona State Retirement System
  • Ride Share and Public Transit Subsidy
  • Career Advancement Opportunities
  • Tuition reimbursement
  • Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Jeremy Einwalter at 602-542-4592 or
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-542-8900. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

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Hiring for this role

• Mobile: NA

• Location: 33.446465:-112.09743

• Post ID: 21781219

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